Policy and FAQ

Privacy Policy


Introduction

This site and related services are provided by Rover Marine, Inc.

Rover Marine, Inc. (“Rover Marine”) operates various websites (our “Sites”) as well as search services (“Search Services”) under agreements with specific partners (“Identified Partners”) through which personal information may be collected. The branding on the Site will indicate the Identified Partner with which we are operating the Site, and Rover Marine may share the data collected with that partner. In that event, Rover Marine’s use of your data remains protected by our Privacy Policy – and our Identified Partner’s use of your data will be subject to its Privacy Policy. You should familiarize yourself with such Identified Partner’s Privacy Policy. As more fully described below, Rover Marine uses your data in various ways, including to administer your account, provide information of interest to you and to communicate with you.

By using this site, you consent that we may transfer and store your account information in the USA. You agree that Rover Marine may process your data in accordance with the following privacy policy and that you will abide by Rover Marine’s Terms & Conditions.

IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE ANY ROVER MARINE SITE. If we change our privacy policy, we will post those changes to this privacy statement, the home page or other places so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material or significant changes to this policy, we will notify you here, by email, or by means of a notice on our home page. Your continued use of our online and mobile products and services will signify your acceptance of the changes to our Online Privacy Policy.

Sales Policy


Returns/Exchanges

In most cases, tickets sold by Rover Marine, Inc. are not refundable or exchangeable. Tickets that will not be used by a patron may be returned to the Rover Marine, Inc Ticket Office as a gift which can either be given to a patron or re-sold at the discretion of the Ticket Office and with the donors’ consent. If an event is rescheduled, patrons may receive a refund for their ticket if they are not able to attend the event on the rescheduled date.

Delivery

We do not ship purchases. All purchases will be held at our Ticket Office on the day of the event. If you would prefer to collect your tickets in advance, you can do so by stopping by our Ticket Office located behind the Marketplace at 333 Waterside Drive, Norfolk between 9 a.m. and 5 p.m. on weekdays.


Frequently Asked Questions


Below is a list of commonly asked questions by our guests! If you do not see your question below, feel free to give us a call and we are happy to assist you!